Is social gaming really just about games?

December 12th, 2009 | Leave a comment

Social gaming is the dream paradigm—develop inexpensively, let the market drive product direction and use your early adopters as your channel for growth.

Sounds too good to be true. Cool thing is that it is both true and not just for social games.  But also for all social applications and services that are being built on the Internet today. And it is fast becoming the option of choice rather than the exception.

Let’s back up a little here.

The real-time Internet created the fabric for the social web and opened up new avenues for marketing and distribution. But more importantly, it set strong expectations from the customer and community’s point of view.

Game play is nothing less than making web usage fun. Think of emoticons and birthday list apps on Facebook. I wrote about social design in a previous post and social game play is yet another component of that design construct. Commerce and information gathering and advertising should be fun and social. The infrastructure is here to make this happen; human nature has always been ready for this.

Static closed design and push marketing is out. Fun and social and evolutionary is in. And this is no fad.

We are in a customer driven, not a market driven world and customers, expect to have a community of interest to feel good about the products that we buy and the services that we use. If they don’t get that we simply click go somewhere else.

If you believe what Jeremy Liew lays out in his excellent post, that social games present a low-to-no-cost Development>Distribution>Discovery continuum, then what is true for games, should be true for information portals and apps and service on any of our online networks. And Beta is simply a state of mind, no longer the precursor to that abstract state of product release.

This doesn’t mean to imply that it is all easy now. Far from it. Success is hard and elusive and rare. But the social web allows anyone to prototype an idea, test it against a community, modify and evolve the product and grow the market and discover a business model if there is momentum. It’s easier to try, not necessarily easier to win but the math seems more slanted towards success than it used to.

A number of facets of ‘Social” are intersecting. Social as a perpetual state of development where the audience votes and designs with their interest. Social as game play where beyond pure social games, interactions as game play in even the most serious of venues, creates interest and engagement. And social as design which wraps development and game play into one.

This goes beyond the smart thinking in Wisdom of the Crowd. The markets themselves are in a way the source of the products that get built to service them. You launch your Beta with intention but the market will drive it where it needs to go…. if you are lucky and have the mechanisms in place to respond.

Kind of heady stuff but fast becoming today’s reality.

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  • If you havent already seen it, Andrew Warner has a great interview with Amy Jo Kim on "game mechanics" that goes into pretty good detail:

    http://mixergy.com/amy-jo-kim/

    It's good stuff :)
  • Thanks for the intro to Andrew.
  • No problem!

    It's funny, after watching that interview, and letting those ideas settle in, I started seeing so many more game mechanics than I ever knew existed. For example, I signed up to my local 24hour Fitness gym the other day, and to my surprise, game mechanics existed. They have a little badge system, you can obtain more of them through out the month when you meet your goals, the more badges you obtain, the more of a discount you can get on a personal trainer, or just a $ amount for a coupon to use within their gyms.

    Amazing stuff, really opened my mind.

  • Exactly!!

    Social design is part of the fabric of interactions, on and offline.

    You are making me think I should post on microeconomics and social design.

    Thnx
  • Thanks Chris. She's one of my most popular guests. After I heard Amy Jo breakdown how game dynamics work, I saw sites like Twitter and StackOverflow in a whole new light.
  • Andrew, nice to meet you and great to find your site.

    Amy Jo is right on with dynamics. My thinking in this post is that game dynamics are a key principal of online socialization in general and that using them as a design element in social communities is as key as using them correctly in games.

    Might note that game dynamics had their roots in early online communites like The Palace, Onlive and Electric Communities. Being involved with them early on is what got me started.
  • Thnx for stopping by Chris and I'll check out the link.

    I'm always looking for new info. I'm a true believer that game gestalt is one of the key dynamic interactions on the social web.

  • Hi Arnold, everything you say is correct. I just wonder whether advertising can support the whole ecosystem.

    Only yesterday, my six year old son wanted to play a game on daddy's PC (we don't let him have his own console yet). I found a 'free' flash web site, stuck the headphones on him and left him to it.

    Later he wandered into the living room and asked me for my mobile phone number - apparently the only way for him to see his score. Having followed Techcrunch's Scamville story, I declined to part with this information.

    My point? With ad rates so low, it's hard to generate a decent return from social gaming. Hence the rise of virtual currencies, and other less transparent monetizing techniques.
  • Great point David. It's is incumbent on us to invent new ways to both consume and share information to support the delicate balance of quality we strive for. Many folks like ourselves are looking to invent new ways to support the finest of the web. I have little doubt that we'll find it, and it may look nothing at all like advertising (although my thoughts are starting from there).

    Using small transactions we can shop via our selected influencer's. But the process of extracting capital from attention is not just ads. If we are interested and skilled enough, we can perform work like tasks of collaboration to support web services. We can donate capital to our favorite works. We can market our beloved sites and services. We can rally others to aid in supporting them.
  • Hi David. Great to hear from you.

    Re: Advertising, I just don't know.

    I've been focusing on social design as my clients are building apps and services not games, and using social constructs to engage early adopters seems to be the right approach. Token systems for 'payments', YouTube-like rating systems applied to individuals not just content are good approaches to encouraging people and finding your 'sneezers'.

    This of course does not a financial model make.

    At my gut, I'm just not a believer in old style advertising. I don't think 'tolerance' is a good strategy for ads. Either they have a value or they go away. I think that that is reason for the virtual currency move as there is a value system that makes sense within the context of the experience.

    I'm starting to dig into this a bit and will blog on it as I find things of value or hit a wall. And please do share your thoughts.

    BTW, Jeremy Liew and his team at ISVP are a smart bunch so checking out their blog might add some clues. lsvp.wordpress.com/
  • Thanks Arnold, will check out the Lightspeed link
  • David

    Might also pay to watch what folks like RockYou are doing to get a pulse on the direction in the valley.

    http://games.venturebeat.com/2...
  • Cheers Arnold - or should I say "Sir Arnold" now that your picture's all over the tubes? :)
  • This fame must have happened since I took off at JFK as I'm still flying west and blissfully ignorant.

    Pls help demystify.
  • bothsidesofthetable.com/2009/1...

    link posted as text to avoid moderation
  • Nice! I missed that.
  • I was flying West working and unaware of the nod to me by Mark Suster. Comment above by David alerted me to it. Funny way to find out about a good thing.
  • ;)
  • Mark

    Thanks for stopping by and for the link to your post. I hadn't seen it before I wrote this one. Has spurred some new thinking.

    Funny, we approach similar questions from our own personal vantage points. Makes for an interesting exchange.

    And yes, the future is ever so bright;) I spend alot of time with entrepreneurs as an advisor and see smart people tearing into every part of our legacy business infrastructure and thinking of new ways to rebuild from more efficient, fun and social points of reference.

    I'm stoked and enthused and thankful for being able to add value to this process.
  • Such a wonderful future we are crafting. I'm glad I'm surrounded by bright folks that see the future in the same light as myself. Social design will be the dominant form of the 21st century. It's happening now with new tools.

    I even tried making my blog more user customizable (work in progress: it works a little better on firefox at the moment).
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