Comments on: What’s next for Groupon? http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/ Ideas on technology, brands, wine and human behavior Sun, 20 Mar 2011 19:06:17 -0600 http://wordpress.org/?v=2.8.4 hourly 1 By: awaldstein http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-696 awaldstein Mon, 11 Oct 2010 11:01:46 +0000 http://arnoldwaldstein.com/?p=3529#comment-696 Hi Janet<br><br>There has been a sporadic backlash against Groupon and the flash sales segment of late. I've read things similar to what you speak of above .<br><br>That being said the model keeps expanding and growing, not only with Groupon on an international tear and adding vertical sales but with a host of 'copycats' everywhere.<br><br>So...the obvious question is whether certain segments are more susceptible (like spa services) than others. Has to be to some degree or else the outcry would be larger and their growth stymied.<br><br>You agree? Hi Janet

There has been a sporadic backlash against Groupon and the flash sales segment of late. I've read things similar to what you speak of above .

That being said the model keeps expanding and growing, not only with Groupon on an international tear and adding vertical sales but with a host of 'copycats' everywhere.

So…the obvious question is whether certain segments are more susceptible (like spa services) than others. Has to be to some degree or else the outcry would be larger and their growth stymied.

You agree?

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By: Janet Rossi http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-691 Janet Rossi Mon, 11 Oct 2010 03:57:50 +0000 http://arnoldwaldstein.com/?p=3529#comment-691 All this super analysis techie talk is interesting to me being in the spa business for 14 1/2 years. Groupon invaded the spa world and has actually succeeded in helping to close these businesses as things that were promised did not actually happen. Deals were over sold and business owners felt pressure to honor these bad discounts and literally make $0 money. A returning customer? Nope - they are usually the hoppers that hop from one hot deal to the next. Want to do business with a conscious? Then I stay away from Groupon and urge business owners to not let them own them. Groupon's terms and conditions place all the burden of the sales and gift certificates on the business owners. Very unfair. Unethical ways. They are making money? Fine. Won't be for long in my opinion. I never used them and would urge others to stay away unless you seriously like to eat raman noodles......drive the price down in your city for something specific like laser treatments? - guess what....everyone loses.....everyone. All this super analysis techie talk is interesting to me being in the spa business for 14 1/2 years. Groupon invaded the spa world and has actually succeeded in helping to close these businesses as things that were promised did not actually happen. Deals were over sold and business owners felt pressure to honor these bad discounts and literally make $0 money. A returning customer? Nope – they are usually the hoppers that hop from one hot deal to the next. Want to do business with a conscious? Then I stay away from Groupon and urge business owners to not let them own them. Groupon's terms and conditions place all the burden of the sales and gift certificates on the business owners. Very unfair. Unethical ways. They are making money? Fine. Won't be for long in my opinion. I never used them and would urge others to stay away unless you seriously like to eat raman noodles……drive the price down in your city for something specific like laser treatments? – guess what….everyone loses…..everyone.

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By: What other blogs are attending the EWBC 2010? part II « Aqua vitae – livets vatten http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-546 What other blogs are attending the EWBC 2010? part II « Aqua vitae – livets vatten Sat, 31 Jul 2010 23:52:09 +0000 http://arnoldwaldstein.com/?p=3529#comment-546 [...] Arnold Waldstein – thoughts on social web, new markets, brand s and wine posts about Groupons and what’s next for Groupon. [...] [...] Arnold Waldstein – thoughts on social web, new markets, brand s and wine posts about Groupons and what’s next for Groupon. [...]

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By: awaldstein http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-544 awaldstein Thu, 29 Jul 2010 18:55:57 +0000 http://arnoldwaldstein.com/?p=3529#comment-544 Hi Eran<br><br>Thanks for the heads up on my form...fixed now ;)<br><br>I'll ping you via email with a time to talk. I'm back in NY mid next week. Hi Eran

Thanks for the heads up on my form…fixed now ;)

I'll ping you via email with a time to talk. I'm back in NY mid next week.

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By: Eran Davidov http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-543 Eran Davidov Thu, 29 Jul 2010 17:41:09 +0000 http://arnoldwaldstein.com/?p=3529#comment-543 Hi Arnold,<br><br>I'd love to talk. It looks like the contact form on the site doesn't work. I can be reached at erand AT <a href="http://lifesta.com" rel="nofollow">lifesta.com</a><br><br>Eran Hi Arnold,

I'd love to talk. It looks like the contact form on the site doesn't work. I can be reached at erand AT lifesta.com

Eran

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By: awaldstein http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-542 awaldstein Thu, 29 Jul 2010 11:52:47 +0000 http://arnoldwaldstein.com/?p=3529#comment-542 Eran<br><br>Yes, I saw the Groupon announcement. Logical directions if you look at their business model. Some risk but they are a smart bunch and will work through them.<br><br>Thanks for sharing your company link. I consult in the discount space and was certain that someone would build a secondary market. Interested in you distribution and branding directions if you'd like to talk. Good luck with the new company. Eran

Yes, I saw the Groupon announcement. Logical directions if you look at their business model. Some risk but they are a smart bunch and will work through them.

Thanks for sharing your company link. I consult in the discount space and was certain that someone would build a secondary market. Interested in you distribution and branding directions if you'd like to talk. Good luck with the new company.

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By: Eran Davidov http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-541 Eran Davidov Thu, 29 Jul 2010 02:08:05 +0000 http://arnoldwaldstein.com/?p=3529#comment-541 It looks like Groupon just announced (see TechCrunch) that they'll be doing more than one deal a day, though the users will still only see one. Groupon will guess for you what you like. This whole market is exploding with deal sites, aggregators and secondary markets for groupons like <a href="http://www.lifesta.com" rel="nofollow">http://www.lifesta.com</a> which my partner and I started. It looks like Groupon just announced (see TechCrunch) that they'll be doing more than one deal a day, though the users will still only see one. Groupon will guess for you what you like. This whole market is exploding with deal sites, aggregators and secondary markets for groupons like http://www.lifesta.com which my partner and I started.

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By: awaldstein http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-528 awaldstein Sun, 18 Jul 2010 17:24:23 +0000 http://arnoldwaldstein.com/?p=3529#comment-528 Hi Bill<br><br>Thanks much for the input...and the link.<br><br>Yes...I saw the same report on Groupon's current demographics.<br><br>Questions to myself in response:<br><br>1. How much is gender a key to the model? Certainly there is a gender preference to the type of deals that Groupon offers. But if the type of deal changes (tickets to a Laker's game, driving range tickets, helicopter rides) why couldn't the gender change as well.<br><br>2. The majority of buyers on computer and gear discount sites are men...maybe they are just underserved in this local flash deal model? I don't know.<br><br>3. To Alexander's really smart analysis. I can't argue with his logic but Groupon's value against its sharp costs needs to be analyzed I believe with two factors in mind...customer acquisition and lifetime value and cost of that acquisition in margin. If that math is positive, the model works for the vendor...if not, yes, winning could be loosing for them.<br><br>There are a bunch of vertical ways to slice this pie...I'm just musing on how the industry leader continues to win when they own mindshare and their model is somewhat restricted. I'm betting they will test out a few of these to see what sticks. Hi Bill

Thanks much for the input…and the link.

Yes…I saw the same report on Groupon's current demographics.

Questions to myself in response:

1. How much is gender a key to the model? Certainly there is a gender preference to the type of deals that Groupon offers. But if the type of deal changes (tickets to a Laker's game, driving range tickets, helicopter rides) why couldn't the gender change as well.

2. The majority of buyers on computer and gear discount sites are men…maybe they are just underserved in this local flash deal model? I don't know.

3. To Alexander's really smart analysis. I can't argue with his logic but Groupon's value against its sharp costs needs to be analyzed I believe with two factors in mind…customer acquisition and lifetime value and cost of that acquisition in margin. If that math is positive, the model works for the vendor…if not, yes, winning could be loosing for them.

There are a bunch of vertical ways to slice this pie…I'm just musing on how the industry leader continues to win when they own mindshare and their model is somewhat restricted. I'm betting they will test out a few of these to see what sticks.

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By: Bill McNeely http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-527 Bill McNeely Sun, 18 Jul 2010 17:10:12 +0000 http://arnoldwaldstein.com/?p=3529#comment-527 Arnold I have to disagree with you a bit on #5 because of personal experience selling my portable iPhone charger through Groupon back in March. <br><br>I agree Groupon could expand into hard goods but they must be products that appeal to Groupon's core customer:under 35, single, university educated, women making high 5 figure or low 6 figure income . This usually means clothing, items for the pet or decorations for the loft in a major city in the US or Europe.<br><br>Women generally do not get excited about gadgets, electronic or otherwise. <br><br>I could see Pier 1, Pottery Barn, Bloomingdales, Gilt Groupe, Nordstrom's, etc being highly successful utilizing Groupons possibly in connection with thier credit card points programs.<br><br>However Alexander Muse down in Dallas, Texas thinks Groupon's shelf life is short. <br><br>Here is what he had to say:<br><br><a href="http://www.springstage.com/article/groupon-playing-russian-roulette" rel="nofollow">http://www.springstage.com/article/groupon-play...</a> Arnold I have to disagree with you a bit on #5 because of personal experience selling my portable iPhone charger through Groupon back in March.

I agree Groupon could expand into hard goods but they must be products that appeal to Groupon's core customer:under 35, single, university educated, women making high 5 figure or low 6 figure income . This usually means clothing, items for the pet or decorations for the loft in a major city in the US or Europe.

Women generally do not get excited about gadgets, electronic or otherwise.

I could see Pier 1, Pottery Barn, Bloomingdales, Gilt Groupe, Nordstrom's, etc being highly successful utilizing Groupons possibly in connection with thier credit card points programs.

However Alexander Muse down in Dallas, Texas thinks Groupon's shelf life is short.

Here is what he had to say:

http://www.springstage.com/article/groupon-play...

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By: awaldstein http://arnoldwaldstein.com/2010/07/whats-next-for-groupon/comment-page-1/#comment-526 awaldstein Sun, 18 Jul 2010 16:56:21 +0000 http://arnoldwaldstein.com/?p=3529#comment-526 Hi Mark<br><br>Yup...add discounts, local, social and personal profiling and you can redefine the idea of local advertising and merchandising. That is with a lot of skills, luck and good timing ;)<br><br>The Groupon folk are in a position to make some huge changes. Was a fun exercise to take a look at their model and plot out different lines they might follow to boost revenues based on the core restrictions of their model.<br><br>Enjoy Hi Mark

Yup…add discounts, local, social and personal profiling and you can redefine the idea of local advertising and merchandising. That is with a lot of skills, luck and good timing ;)

The Groupon folk are in a position to make some huge changes. Was a fun exercise to take a look at their model and plot out different lines they might follow to boost revenues based on the core restrictions of their model.

Enjoy

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